← Resources Specialist desks
How the specialist China service desks divide work
Pick the desk by the work you need done: travel setup, medical logistics, entry preparation, cruise requests, source policy, or general coordination.
Best used for
- Choosing whether a case belongs to travel, medical logistics, cruise sales, source policy, or general China problem coordination.
- Avoiding one vague intake form when the task already has a specialist path.
Limits to keep visible
- A specialist desk may still decline or reroute a case if the request needs emergency, legal, clinical, or official decision-making.
- If a request crosses categories, start with China Helpdesk and we will route it to the most practical next step.
Useful links and notes
Specialist desk China Travel Helpdesk Route checks, setup checklists, trains, hotels, apps, and first-day trip preparation. Specialist desk China Medical Help Non-emergency Shanghai hospital-contact coordination, records preparation, and visit logistics. Specialist desk China Entry Help Entry preparation, visa-free and transit path checks, passport details, arrival documents, and first-night basics. Specialist desk China Cruising China-market cruise inventory requests, supplier disclosure, and manual eligibility review. Specialist desk Certainty China Source policy, provider-transparency checks, and evidence standards for China advice.
Send the general helpdesk a routing question
Use this when you are not sure which desk should own the case.
Open next step